The importance of keeping tabs with what people say about your business online can’t be overemphasized. When you track what people are saying about your business, regardless of whether they’re customers or not, it helps you know the areas to improve on in order to attract more potential customers to the business.
Of course, this wouldn’t have been possible without a good reputation management tool like RepWarn.
You may not know it yet, but your business might be at risk
This tool allows you to monitor over 800,000 comments across the various social media platforms, and the web in general: Twitter, Facebook, Instagram, Google, Yelp, Trip Advisor, and many others. You now have the opportunity of leveraging on the intelligence of this tool to grow your business.
Positive reviews about your business will no doubt attract new customers, but what of negative reviews?
According to a Cone Trend Tracker Study, more than 75% of customers decide against buying from a business after reading a negative feedback online.
Negative reviews are the worst ‘virus’ any business will have to deal with – you lose potential customers to other competitors, and sometimes you don’t even find out, until it’s already too late.
Now, this is where this reputation management tool comes into play. As the software makes it possible for you to see what people are saying about your business, you’ve the opportunity of turning any negative review around in your favor.
How is this possible? Well, it’s really simple. As soon as you see any negative review, you can respond professionally to the comment, before the situation gets out of hand. The fact that you’re available and ready to clarify things will endear more customers to your business. You may even end up turning those unsatisfied customers into volunteer marketers for your business.
With RepWarn, you’re able to monitor whatever customers are saying about your business online, be it about your brand, products, people related with your business, and even your competitors.
Someone tweeted or commented angrily about your business? You’ll be able to see this right away, as the tool tracks all mentions and all keywords related to your business.
Managing a business’s online reputation used to be very tasking and time-consuming, but not anymore. Let RepWarn do all the work, while you focus on what matters most – running your business.
No matter what – Never allow customers ruin your business for you.
There are customers that are NEVER satisfied regardless of what you do, use RepWarn to track them down and put them in their place by professionally responding to their feedbacks.
Protect Your Brand and Online Reputation
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(333) 987-5276
Send us an email
info@savvywinner.com
Registered Address
20-22 Wenlock Road, London, United Kingdom
Company Reg Number is: 11605746
Give us a call: (333) 987-5276
Send us an email: info@savvywinner.com
Registered Address: 20-22 Wenlock Road, London, United Kingdom
Company Reg Number is: 11605746
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